Privacy Policy

    Last Updated: January 22, 2026

    InsydAI Internet Private Limited ("Insyd," "we," "us," or "our") operates the website insyd.ai and associated applications (collectively, the "Platform"). We are committed to protecting the privacy of our users ("you," "your," or "User"), which includes, but are not limited to, architecture firms, design professionals, SMEs, and their authorized employees or end-clients.

    This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automation services, marketing tools, and business operating systems.

    1. Information We Collect

    We collect information to provide our technology services effectively.

    A. Personal Information

    We may collect personal details that can identify you as an individual, including but not limited to:

    • Identity Data:Name, job title, and professional role.
    • Contact Data:Email address, phone number, and physical office address.
    • Credentials:Login usernames, passwords, and security questions.

    B. Business & Client Data

    As a provider of business operations software, we process data you input regarding your company's projects and clients:

    • Company Data:Company registration details, product and service offerings.
    • End-Client Data:Information you input about your own clients (e.g., leads, project requirements) into our CRM or automation tools.

    C. Usage & Technical Data

    We can automatically collect certain information when you visit, use, or navigate the Platform:

    • Device Info:IP address, browser type, operating system, and device identifiers.
    • Activity Logs:Pages viewed, time spent, features used, and clickstream data.
    • Cookies:Cookies to maintain your session and preferences.

    2. How We Use Your Information

    We use the collected data for the following purposes:

    • Service Delivery: To operate our automation tools, manage your account, and provide customer support.
    • Business Optimization: To analyze usage trends and improve our algorithms for lead generation and project management.
    • Communication: To send you administrative updates, invoices, technical notices, and security alerts.
    • Marketing (First Party): To inform you about new features or Insyd services that may benefit your firm. You can opt-out of these communications at any time.
    • Legal Compliance: To enforce our Terms of Service and comply with legal obligations under Indian law.

    3. Disclosure of Your Information

    We do not sell your personal data. We may share information only in the following situations:

    • Service Providers: With third-party vendors who perform services for us (e.g., cloud hosting, payment processors, email automation tools). They have access to personal data only to perform their functions and are obligated to maintain its confidentiality.
    • Business Transfers: If Insyd is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
    • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of Insyd, or prevent fraud.

    4. Data Security

    We implement appropriate technical and organizational security measures to protect your data, including:

    • Encryption of data in transit (SSL/TLS).
    • Access controls restricting data access to authorized personnel only.
    • Regular security audits of our infrastructure.

    However, please note that no electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

    5. Your Rights

    Depending on your jurisdiction, you may have the following rights:

    • Access & Correction: You may review and edit your account information by logging into your profile settings.
    • Data Portability: You may request a copy of the business data you have input into our system.
    • Deletion: You may request that we delete your account and associated personal data, subject to our legal retention obligations.

    To exercise these rights, please contact us at mail@insyd.ai.

    6. Third-Party Links

    Our Platform may contain links to third-party websites or integrate with third-party tools. We are not responsible for the privacy practices of these external services.

    7. Governing Law and Grievance Officer

    This Privacy Policy is governed by the laws of India.

    In accordance with the Information Technology Act, 2000 and Rules made thereunder, the contact details of the Grievance Officer are provided below:

    Name: Saurabh Agarwal

    Email: mail@insyd.ai

    Address: InsydAI Internet Private Limited, WeWork Pavilion, 62/63 The Pavilion, Church Street, Bangalore, Karnataka, India, 560001.

    8. Updates to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the new policy.