Refunds & Cancellation Policy

1. Subscription Cancellation

You may cancel your subscription to any Insyd product or service at any time. The following terms apply upon cancellation:

• Continued Access: Upon cancellation, you will retain access to the subscribed Service until the end of your current billing cycle (monthly or annual). No further charges will be applied after the current cycle ends.
• How to Cancel: You may cancel your subscription through your account settings on the Platform, or by contacting us at mail@insyd.ai.
• Data Retention: After cancellation, your data will be retained for a period of 30 days, during which you may request a copy or export of your data. After this period, your data may be permanently deleted in accordance with our Privacy Policy.
• Reactivation: If you wish to reactivate your subscription within the data retention period, you may do so by logging into your account and selecting a new plan.

2. Refund Policy

Consistent with our Terms of Use, all payments made for Insyd products and services are non-refundable, unless strictly required by applicable law. This includes:

• Subscription Fees: Monthly and annual subscription fees are billed in advance and are non-refundable, regardless of usage during the billing period.
• One-Time Payments: Fees paid for one-time services (such as consulting engagements or website design projects) are non-refundable once the project has commenced.
• Taxes: All fees are exclusive of applicable taxes, including GST. Taxes charged are non-refundable.

3. Requesting Exceptions or Disputes

While our general policy is non-refundable, we understand that exceptional circumstances may arise. If you believe you have a valid reason for a refund or wish to dispute a charge, you may submit a request as follows:

• Submit a Request: Send an email to mail@insyd.ai with the subject line "Refund Request" and include your account details, the service in question, and the reason for your request.
• Review Process: Our team will review your request within 7 business days and respond with a resolution. Refund exceptions are granted at the sole discretion of Insyd and are evaluated on a case-by-case basis.
• Escalation: If you are not satisfied with the outcome, you may escalate the matter by contacting us at +91 7906094415 or by writing to our registered office address.

4. Governing Law

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

5. Changes to This Policy

We may update this Policy from time to time. We will notify you of any changes by posting the updated Policy on this page and updating the "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the revised Policy.

6. Contact Information

If you have any questions regarding this Policy or wish to request a refund, please contact us at: